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FAQ
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Wi-Fi Sync
Windows Sync Client
iPhone|iPad
MobileNoter Standard
Cloud Sync
Android
Wi-Fi Sync
Suddenly I got the message: "Sorry, synchronization service is not available. Maybe a problem with wifi connection." after multiple successful syncs. My Wi-Fi connection is fine. What should I do?
How do I know the IP Address of my PC needed for Wi-Fi pairing?
iPhone/iPad
I've received a message "One or more media files cannot be converted and were exported as attachments. The encode audio option is turned off or an error occurred. Please review windows event log for more details." when tried to transfer an audio file on my iPad/iPhone. The file is shown in MobileNoter but won't play. What should I do?
How can I insert formatted text/handwriting in Quick Note?
How can I sync password-protected Notebooks and protect my sensitive data on my iDevice?
I try to download the software I purchased and my iPhone/iPad says it is corrupted or not supported. What is going on?
How can I tell which MobileNoter version I have on my iDevice?
My Quick Notes cannot sync. Where should they appear in OneNote? I cannot find them in "Unfiled Notes".
How do I copy text from my notes on iPad?
Cloud Sync
After my trial Cloud Subscription is over, I have some test Notebooks on the server that I cannot delete. I also want to remove them from my iPhone/iPad.
General
My password-protected sections are unlocked, but they do not sync to my mobile device.