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 Windows Sync Client  MobileNoter Standard  MobileNoter SE|SE HD  User Account  Wi-Fi Sync  Cloud Sync  iPhone|iPad  Android  future plans
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FAQ

Tags on this page:  Show all  Wi-Fi Sync  Windows Sync Client  iPhone|iPad  MobileNoter Standard  Cloud Sync  Android

Wi-Fi Sync

  • Suddenly I got the message: "Sorry, synchronization service is not available. Maybe a problem with wifi connection." after multiple successful syncs. My Wi-Fi connection is fine. What should I do?
  • How do I know the IP Address of my PC needed for Wi-Fi pairing?

iPhone/iPad

  • I've received a message "One or more media files cannot be converted and were exported as attachments.  The encode audio option is turned off or an error occurred.  Please review windows event log for more details." when tried to transfer an audio file on my iPad/iPhone. The file is shown in MobileNoter but won't play. What should I do?
  • How can I insert formatted text/handwriting in Quick Note?
  • How can I sync password-protected Notebooks and protect my sensitive data on my iDevice?
  • I try to download the software I purchased and my iPhone/iPad says it is corrupted or not supported. What is going on?
  • How can I tell which MobileNoter version I have on my iDevice?
  • My Quick Notes cannot sync. Where should they appear in OneNote? I cannot find them in "Unfiled Notes".
  • How do I copy text from my notes on iPad?

Cloud Sync

  • After my trial Cloud Subscription is over, I have some test Notebooks on the server that I cannot delete. I also want to remove them from my iPhone/iPad.

General

  • My password-protected sections are unlocked, but they do not sync to my mobile device.

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